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#BLUETOOTH HANDS FREE SOFTWARE FOR WINDOWS 10 DRIVER#
#BLUETOOTH HANDS FREE SOFTWARE FOR WINDOWS 10 UPGRADE#
#BLUETOOTH HANDS FREE SOFTWARE FOR WINDOWS 10 VERIFICATION#

How exactly is the noise presenting? Is it static like, popping sound or clicking noise? Persistent or intermittent?ĥ. Did you receive it like this or was it fine until recently?Ĥ. Does it only happen while the ANC is on?ģ. Do you hear the noise from both sides? Or just one side?Ģ. If factory reset doesn’t solve the issue, please provide the following information to help us troubleshoot:ġ. The voice prompt will also say "Pairing". This could be caused by connection issues and can usually be fixed through a simple factory reset, here is how you do a reset of it:Īfter powering it on, press and hold the volume + and - buttons simultaneously for about 5 seconds until the LED turns PINK, the headphones should then go into pairing mode and the LED will alternate between flashing RED & BLUE.

#BLUETOOTH HANDS FREE SOFTWARE FOR WINDOWS 10 VERIFICATION#

RMA Verification Form - Microphone Not Working Well You can also choose to fill this Mic not working issue RMA form to let us help further on it if a phone call or Zoom meeting is not convenient: If problem still can not be solved, please feel free to contact our support team at We will help to fix this.

#BLUETOOTH HANDS FREE SOFTWARE FOR WINDOWS 10 DRIVER#

It's plug-and-play with no driver installation required, making connecting a breeze. Note: If you are having trouble with your Bluetooth Headphones' Microphone while connected via your Computer or Laptop's built-in Bluetooth, we recommend trying our DG10 Bluetooth Dongle.

#BLUETOOTH HANDS FREE SOFTWARE FOR WINDOWS 10 UPGRADE#

If you use Avantree DG80 with Avantree Aria me, please upgrade the firmware of DG80 first to get the mic work. The connection is not available or unstable that you hear noise or your voice is cutting out and sound quality is bad on a call, please go to this link. The following links can also be helpful if you have similar situation:

Try to RESTART your computer and try again in case the computer's input / output audio settings got confused.

Make sure you turn off any other devices that previously paired and connected with your headphones via Bluetooth.

If you are using more than one monitor, make sure you plug the USB into the DOCK rather than into one of the monitors.

Your Windows system might get confused ( Most issues are here). Do not use more than one AUDIO APP at the same time.

Make sure ALL other audio APPS are completely CLOSED.

Here are some more troubleshooting steps you can try to fix the issue: Important Tip: Please make sure that you closed all other similar apps that might be using your microphone, like Face Time. If you're using a meeting software such as Skype or Zoom, please also check the Audio & Video Settings within the software and make sure the Microphone input device and the Speaker out device are choosen as the Avantree headphone: Step 3: Check the meeting Software S ound / Audio S ettings. Visit your Sound Settings tab and make sure the Avantree headphone is choosen as the input and output device: Step 2: Check your computer sound settings. Go into your Bluetooth menu and see if it shows connected both "voice" and "music", if you can not see "voice", you might not be able to use the microphone, please delete the paired history on your computer, reset the headphone and try to pair them again. Step 1: Check if the headphone is connected via both voice and music. If it works well with your cellphone, but not with computer, it might be a driver or settings issue. If the Microphone does not work well, please start with a diagnostic test with your cellphone first. Before you start, please ensure your boom microphone is NOT muted.